In the event of a death, please contact the person’s doctor – a doctor must certify that death has occurred.
Normally, funeral arrangements cannot be completed until the doctor has signed and issued a Death Certificate. However, please contact Shakespeare Funerals and we can start making some of the appropriate arrangements, including the collection of the deceased to bring them into our care from their place of death.
During this initial stage, we will talk to you about an appropriate time to meet to make the funeral arrangements.
There are five main places death may occur:
- Death occurs at a family home
- Death occurs at a nursing home
- Death occurs at a hospital
- Death occurs interstate or overseas
- Deceased is transferred to the Coroner
If death occurs at a family home
Call your Doctor who has to confirm the person is deceased and issue a Death Certificate.
If death occurs at a nursing home
The Nursing Home will call a Doctor to confirm the person is deceased and issue a Death Certificate. The Nursing Home (or family) should then call Shakespeare Funerals.
If death occurs at a hospital
The hospital will inform you of the death. Staff will then arrange for a doctor to issue a Medical Certificate of Cause of Death. You will be given your loved ones belongings. Please contact us and we will arrange a meeting with you and your family to discuss all funeral arrangements.
If death occurs interstate or overseas
We understand how traumatic it can be dealing, not only with the death of a loved one, but then having to deal with the logistics of bringing them home. Shakespeare Funerals can liaise with the relevant authorities and funeral directors on your behalf.
If deceased is transferred to the Coroner
A death must be reported to the coroner when:
- the person died unexpectedly
- the person died from an accident or injury
- the person died in an unnatural or violent way
- the person died during or as a result of an anaesthetic
- the person was ‘held in care’ immediately before they died
- a doctor has been unable to sign a death certificate giving the cause of death
- the identity of the person who has died is not known.
For more information about the NSW State Coroner
In all instances, please contact Shakespeare Funerals and we will arrange a meeting with you and your family to discuss all funeral arrangements.