Frequently Asked Questions

Yes, people are usually buried or cremated in their own clothing, gown or breasting (which is a head to toe dignity cover). We encourage families to provide their loved one's favourite clothing as well as all dress items including underwear and shoes or socks ect
Due to Public Health regulations, people carrying some infectious diseases are not able to be viewed. We work with the family to manage each situation on a case by case basis.

At Shakespeare Funerals, we ensure that each detail that you request is attended to promptly and with the utmost excellence. With caring and understanding, we will guide you through the arrangement process to guarantee you understand each aspect and are given the best resources to ensure your loved one is given the special service they deserve.  Arrangements can take place in our office or in your home, whichever is the most convenient and comfortable for you.

First of all, we will meet with you and set out the various options available and the associated costs. We will then liaise with various organisations such as clergy, cemeteries, venues, crematoriums, doctors, coroners ect to confirm all of the arrangements. We will then arrange to bring your loved one into our care. We also arrange funeral notices, floral tributes and then finalise any necessary paperwork to ensure all legal requirements are met.

The family has absolute choice when it comes to arranging a loved one's service, however, there are certain exceptions as in the case of a Coronial Investigation where in some murder cases permission may be given for a funeral for burial only. Our Funeral Directors will offer various options to a family but it is the families’ right to choose whatever they prefer, providing necessary legal requirements are met. There may be some variation between states and territories within Australia, however, it is a legal requirement that the deceased is to be placed in a coffin or casket for burial or cremation. In the case of a cremation the coffin/casket must be combustible.
A company such as a funeral director that has access to a mortuary and that complies with the appropriate health regulations is necessary when dealing with a deceased person.

A coroner becomes involved when a doctor is unable to certify the cause of death, in which case the police will need to be notified and they will then liaise with coronial staff.  A coronial case is necessary in the instance of a death caused by anything other than natural causes. A coronial case will take place if the cause of death is unknown, the death is unexpected, a person has a diagnosis of dementia (unless deemed unnecessary by the police), the death occurs whilst under anaesthetic (or within 24hrs post anaesthetic) or if the death is of a person in an institution such as prison or police custody or drug and alcohol rehabilitation centre.

A thorough post mortem examination, also known as an autopsy, is a highly detailed examination of the body carried out by a qualified pathologist to determine the cause of death. Once the examination is complete, the deceased will be released back into our care for burial or cremation.

When a person passes away, 2 name tags are place on separate limbs to positively identify the body. A name plate is mounted to the coffin prior to cremation as another form of identity. Before the cremation commences, the name plate is removed from the coffin and used as a marker to identify the remains. Once the cremation is complete, the remains are placed into an urn which is then returned into our care, along with the name plate. We will call you as soon as your loved one's ashes return.
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